isolved--solve the case of cost vs. needs
Updated February 15, 2022
isolved--solve the case of cost vs. needs
Score 8 out of 10
Vetted Review
Verified User
Software Version
iSolved (modern)
Modules Used
- Payroll
- Time and Attendance
Overall Satisfaction with isolved
Working for a relatively small nonprofit, I am responsible for HR, payroll, A/P, A/R, finance, and general business administration. isolved makes payroll, benefits selection and management, taxes, compliance, etc. much easier. We would like to expand our use of isolved, but I can't seem to find the time to review other modules--specifically, onboarding/offboarding and HR.
- Presenting our health benefits options via GCG
- Support of our benefits management via isolved
- Helping with payroll when I have out-of-the-ordinary circumstances
- When we started, we worked with AmCheck and always had an individual that could help with most questions. We no longer have that individual attention. That slows down response times.
- Assigning managers/supervisors--I need to call and find out what I'm doing incorrectly so that managers and supervisors can receive PTO request emails and then approve them in isolved.
- Having worked with databases quite a bit, I would like to see the report creation tools be more user friendly. This is an area where I need to carve out time, research the help resources, and figure out how to customize and save reports. Sounds basic, but it isn't straightforward to me. I take some responsibility around learning the program.
- Easy-to-process payroll system
- Managing PTO
- Managing timecards
- Maintaining all tax reporting
- Email reminders regarding compliance
- The value of using iSolved for Payroll alone--we get the expertise without needing to hire a payroll specialist.
- In today's hiring market, we would pay five times our fees to isolved in order to hire another staff member. And we are not in the position to be able to hire another staff member.
When our organization started in late 2014, we shopped payroll services. One we looked at was ADP--they provide, and we would pay for, way more than we needed at that time. It was cost prohibitive. isolved allows us to add modules as our organization grows, thereby balancing needs with costs.
Do you think isolved delivers good value for the price?
Yes
Are you happy with isolved's feature set?
Yes
Did isolved live up to sales and marketing promises?
Yes
Did implementation of isolved go as expected?
Yes
Would you buy isolved again?
Yes