Perfect tool for small teams

Overall Satisfaction with Jama Connect

We use JAMA for projects requirements to allocate the requirements to different departments

Pros

  • Having List view and reading views
  • Import from Excel and word document
  • Powerful API to integrate JAMA with other tools
  • Relatively stable system
  • lots of good functionalities

Cons

  • Export/Reports are not easy for the end users. the templates are too complicated
  • In my opinion, JAMA does not cope well with large volume of data, e.g. only first 100 in user group are displayed
  • defects reporting is complicated
  • Report of new features can be done , but with different login info and not the same as reporting defects .

Do you think Jama Connect delivers good value for the price?

Yes

Are you happy with Jama Connect's feature set?

Yes

Did Jama Connect live up to sales and marketing promises?

Yes

Did implementation of Jama Connect go as expected?

No

Would you buy Jama Connect again?

Yes

  • return on small projects
  • less return on large projects or products
for small project , JAMA is a huge help. instead of using Excel, JAMA is a single source of information.

we use a different workflow for review status as we have multi-discipline and large teams
-API in JAMA is stronger
-JAMA is good for small projects ( e.g with 20k requirements)
- JAMA is not strong when it gets to reports and exports
JAMA is good when a organisation is doing either product development or project delivery.
JAMA functions are not so great for very large system ( e.g. for more than 10-20k requirements)

Comments

  • Decoteau Wilkerson | TrustRadius Reviewer
    Decoteau Wilkerson
    (Vendor Representative) commented 2 years ago
    Hi Farshid - Thank you for taking the time to share your review! We are happy to hear that you've found Jama Connect helpful for requirement management, that you like the UI views, importing from Word and Excel, and that the API / integration capabilities are a powerful feature for your team. Regarding your feedback on areas to improve, I'm sharing some resources that I hope will help with the examples that you've shared: • Perhaps we can look more closely at the issues that your users are having with the overall exports and reporting to better understand how we can troubleshoot these together. In the meantime, here is some overall information on Exporting in Jama Connect - https://help.jamasoftware.com/ah/en/manage-content/exports.html - Also, I wanted to share an available Community Reports that can be uploaded to your instance, just in case any of these look beneficial for your team - https://github.com/jamasoftware-ps/Community-Reports • Regarding how data is handled in Jama Connect, I'm sharing this article, "Jama Performance In Enterprise Recommendations for System Administrators" - https://community.jamasoftware.com/blogs/preston-lastname/2019/05/02/jama-performance - In this article, we provide several guardrails for performance in Jama Connect. However, we would be happy to take a look at your specific performance concerns more closely. To do so, please reach out to our Support team so we can look at this issue with you - support.jamasoftware.com • Next - I am sharing a datasheet that explains the overall product feedback process via the Ideation space in our Community. I hope this breakdown is helpful! https://resources.jamasoftware.com/datasheet/jama-software-ideation-community Finally, please note that I have shared this feedback with your Jama Software Customer Success Manager and Account Executive. Hopefully, they can work through some of the issues you have encountered to find long-term solutions.
  • Farshid Dehmeshki ( CEng, MIET, TUV FSEng) | TrustRadius Reviewer
    Farshid Dehmeshki ( CEng, MIET, TUV FSEng)
    commented a year ago
    Thanks for sharing this with relevant departments. my intention is to have improvements in Jama, so it xan be even a better tool

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