Overall Satisfaction with JumpTrack
I love this software! So easy to see delivery times, a proof of delivery along with a picture! Comes in handy when a customer claims they didn't receive their order.
- loads really fast
- all info in one place
- reliability
- insurance
- email option to send info
- when a customer says they wont pay unless we have a POD
- great for small claims as evidence of the delivery
I would highly recommend JumpTrack, it has all you need under one roof!
Do you think JumpTrack delivers good value for the price?
Yes
Are you happy with JumpTrack's feature set?
Yes
Did JumpTrack live up to sales and marketing promises?
Yes
Did implementation of JumpTrack go as expected?
Yes
Would you buy JumpTrack again?
Yes
Using JumpTrack
30 - Everyone in the office uses it and so does our warehouse to track orders, get delivery info, and time it was delivered.
2 - Computer/software knowledge, which the warehouse manager and our IT dept have our drivers use JumpTrack, our office personnel, and also our warehouse staff to track and manage orders and delivery times.
- customer satisfaction of knowing their order was delivered
- our satisfaction to prove it was delivered
- also used in small claims for proof of delivery
- proof of delivery
- small claims issues
- same as last set of questions