Khoros is a simple yet effective tool for any social media team.
July 17, 2023

Khoros is a simple yet effective tool for any social media team.

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Social Marketing

Overall Satisfaction with Khoros Marketing

We mainly use Khoros for scheduling social posts and for reporting analytics on ad sales. It has a relatively simple user interface, and I was able to pick it up quickly. We schedule upwards of 100+ posts per day from many different accounts on many different platforms, but Khoros rarely has any issue with this. The only issue I've run into is Khoros clashing with our VPN service we use when in office, but even then it's a simple fix.
  • Simple to use
  • Easy to organize various posts
  • In depth analytics for reporting
  • When we had day light savings, certain menus didn't automatically update causing posts to go out an hour early or late
  • We've been able to quickly and swiftly report on ad sales for clients
We are able to gain a simple overview of our quantity of posts in order to hit our internal goals for post count, engagement, impressions, and more. This has helped our ability to keep leading our industry in terms of social coverage and content.
Khoros allows us to quickly and swiftly remove user profiles for ex-employees or contractors who are no longer with us. This allows us to keep sure that the only content going out is from our internal team and trusted partners.
It seems incredibly scalable. We've onboarded many new employees in my relatively short time here, and not only was adding them into khoros a breeze, but it's simple user interface drastically shortens onboarding time.

Do you think Khoros Marketing delivers good value for the price?

Yes

Are you happy with Khoros Marketing's feature set?

Yes

Did Khoros Marketing live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Khoros Marketing go as expected?

I wasn't involved with the implementation phase

Would you buy Khoros Marketing again?

Yes

Any company with a large social presence across multiple platforms and accounts that would need to schedule posts and wants an easy to view dashboard of all posts. Additionally it provides analytics that can help you determine what to post more of, and what types of content to steer clear of in the future.

Khoros Marketing Feature Ratings

Boolean keyword searches
8
Filtering out noise/spam
6
Sentiment analysis
8
Broad channel coverage
9
Content planning and scheduling
10
Audience targeting
7
Workflow management
7
Automated routing and prioritization
8
Customer interaction histories
7
Bulk actions
5
Lead generation
8
Content marketing
8
Campaigns and promotions
8
Twitter
9
Facebook
9
LinkedIn
9
Instagram
9
Pinterest
9
Campaign success analytics
9
Real-time tracking
8
Competitor analysis
3
Role-based user permissions & privileges
8
Mobile access
4