KnowBe4 Long Time Subscriber - Why We Stay
August 05, 2023

KnowBe4 Long Time Subscriber - Why We Stay

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Training Access Level III (Diamond)

Modules Used

  • KnowBe4
  • The Security Awareness Company
  • Popcorn Training
  • exploqii
  • Twist & Shout
  • Kontra

Overall Satisfaction with KnowBe4 Security Awareness Training

We provide quarterly training to our employees, focusing on current events. One good thing about KnowBe4 is they keep their training content regularly updated. This allows us to keep avoid duplicating training modules, keeping the content fresh. There is ample material on social engineering, which is a major concern since most malware/ransomware is introduced into environments by an accidental click.
  • Social Engineering / Phishing Training
  • Interesting, well-presented content that doesn't get boring
  • Various length videos and training content
  • Large amount of support documentation (posters, newsletters, etc.) for each topic
  • More training videos are always nice
  • More in depth quizzes built into the training content
  • We continually notice employees becoming more aware of phishing attempts
  • Improvement can be tracked, month to month using the combination of training and phishing simulations
We chose KnowBe4, and stayed with them, because of their robust offering of training material/content. We did look at other products, but nothing compared to KnowBe4. Every couple years we'll look at the market and see what else is out there. So far, there is nothing even close to what KnowBe4 offers.

Do you think KnowBe4 Security Awareness Training delivers good value for the price?

Yes

Are you happy with KnowBe4 Security Awareness Training's feature set?

Yes

Did KnowBe4 Security Awareness Training live up to sales and marketing promises?

Yes

Did implementation of KnowBe4 Security Awareness Training go as expected?

Yes

Would you buy KnowBe4 Security Awareness Training again?

Yes

The quality and amount of training material has allowed us to offer topics that are in line with what is going on in the news. If a USB scam is reported, we are able to work training on 3rd party devices into our next quarterly training session.
We use single sign-on via our Azure logins.
Employee progress, month to month, is an important metric.
KnowBe4 training offers department specific training. This allows us to focus training where it is needed. Engineers do not need PCI training and financial people do not need code cleaning training. Having the ability to offer both general and specific training is fantastic.

KnowBe4 Security Awareness Training Feature Ratings

Training Content Library
10
Multilingual Training Content
10
Training Gamification
10
Industry-Specific Security Training
10
Individualized Security Training Plans
10
Phishing Simulations
10
Security Reporting
10
Role-based user permissions
10
Single sign-on capability
10