Item: Less Annoying CRM
Rating: 10
Author: Darrell Linderman

Use Cases and Deployment Scope

We utilize Less Annoying CRM to keep track of sales leads from conventions and our current client database, as well as the manufacturers and vendors that we work with. The calendar is fully integrated, meaning you can isolate your own calendar (including the ability to hide it from other users) or have everyone's activities shown together using different color labels. I really appreciate being able to log emails into the CRM without even opening the software.

Pros and Cons

The ability to import the database from our previous software at no charge, with no issues
It is user friendly and atheistically pleasing. Makes it easy for beginners to navigate and utilize from the start
The software is compatible with Mail Chimp and many other apps, which eliminated our need to double up on data entry
Being able to set tasks and events, including multiple text/email reminders as desired

We've been 100% satisfied. The few ideas that we have contacted them about were already in their developmental stages to be beta tested and added, so they were ahead of the curve.

Return on Investment

Not just storage of information, but utilizing that information to build stronger relationships with clients
Because it's web-based, we can be at our desk or on the road and still have the full functionality of the CRM at our fingertips, which helps us keep focusing on sales!

Alternatives Considered

Act! CRM

We just felt like ACT was being to feel archaic and simply for storage of information. I was tasked with finding an alternative, and found Less Annoying CRM while searching and comparing options. This will probably be my lasting legacy long after I retire from the company! In the office, we pronounce the acronym LACRM as "la crème." In French, the phrase crème de la crème means the best of the best, and Less Annoying CRM has lived up to that billing, in our opinion!

Key Insights

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

Usability

Simple. Efficient. Increased productivity (and sales!)

Support Rating

Easy to reach a live person for help, and they are quick to reply to support emails. They also send out periodic emails with new features and tips for utilizing the software to it's full potential.

Likelihood to Recommend

I cannot stress enough how simple it is to get up and running and quickly start utilizing all of the features. There are videos in the help menu should you ever need further explanation of how to do something. And when necessary, we just call or email their customer service team for immediate help.

For us, Less Annoying CRM is the Crème de la Crème

Overall Satisfaction with Less Annoying CRM