Item: Less Annoying CRM
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

We use it "know" our customers relative to customer service, technical support, and target marketing. The knowledge we store in Less Annoying CRM helps us to know the customers we serve.

Pros and Cons

Comprehensive view at a glance
Keyword search
EASY Duplicate management
Quick & EASY searching
EASE of use with customizable drop downs for classifications, relationship levels
Easy to add ways to define groups you wish to be searchable

I hear about new features regularly; before I can think on one, they announce it done

Return on Investment

Greatly reduced our costs of CRM
Happier employees, because the product is so easy to use
Easy to group customers for marketing based on ease of custom field(s) set up
Quick training for employees due to straight forward, common sense logic

I have used 5 separate CRM's in my career and Less Annoying CRM is the best due to it's simplicity and scope of knowledge that can be stored and retrieved. The amazing thing is it COSTS LESS. Tech support is great and you don't need to hire an outside firm to fix or set up new fields. Again amazing, there is no cost for Less Annoying CRM tech support.

Key Insights

Do you think Less Annoying CRM delivers good value for the price?

Yes

Are you happy with Less Annoying CRM's feature set?

Yes

Did Less Annoying CRM live up to sales and marketing promises?

Yes

Did implementation of Less Annoying CRM go as expected?

Yes

Would you buy Less Annoying CRM again?

Yes

Usability

It is the best CRM I've used over a 28 year period. It is SO SIMPLE to use yet it costs the least. Easy to learn. Our staff was proficient within a week of using it. Less Annoying CRM provides tutorials for basics to get started and when they add a new feature, there is a tutorial for that as well.

Support Rating

They are quick and friendly

Likelihood to Recommend

With ability to customize qualifiers in CRM, we are able to:
-rank loyalty" of our customers.
-rank the proficiency of the customer's ability to install our electronic systems in order to provide end customers with the best service company to use relative to their location.
-note competitor(s) used by our customers (as well as the brands complimentary to our brand).

Less Annoying CRM is the easiest CRM to learn and operate. The cost is amazingly low & no long term contract.

Overall Satisfaction with Less Annoying CRM