LinkedIn Sales Navigator User Review
Erika M. Barth | TrustRadius Reviewer
December 18, 2018

LinkedIn Sales Navigator User Review

Score 9 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with LinkedIn Sales Navigator

We are currently using LinkedIn Sales Navigator in my organization to reach out to whitespace prospects to try to connect and ultimately gain the interest in the prospect for a meeting with our sales team. It is used to solve the problem of non-responses to emails and calls from our sales team. Currently it is used mostly by our sales development reps.
  • I really like that you are able to find prospects easily and save them as contacts so you can come back to them later on.
  • Sales Navigator works with other marketing tools like Outreach so I can connect with prospects directly though the Outreach app while using Sales Navigator.
  • I have been able to set around 5-6 meetings though Sales Navigator when no other form of communication was working to connect with prospects. Since the message goes to them directly it eliminates the gatekeepers in many instances.
  • With my current company I only have a limited amount of inMails that I can send per month (50) which limits my use of the product. I wish that I was able to have unlimited to get the full functionality.
  • One complaint I have about targeting specific types of prospects is that when you do narrow the list within a company sometimes unrelated prospects still come up in the search and you have to weed through them.
  • I wish that regular linkedIn and Sales Navigator could be linked together at least message wise so that you didn't have to remember if you sent a prospect a message through Navigator or just from being a contact.
  • It is used by almost every one of our SDRs currently, so we are getting well worth the amount of meetings for the price we are paying.
  • We currently are buying more licenses because the product works so well. SDRs that don't have access are getting fewer meetings and have a hard time meeting their quotas.
  • When not all of the SDRs were using the product, we got licenses taken away since the solution was expensive, but luckily utilization is at an all time high right now.
We currently also have access to Discover.Org but I prefer to use Linkedin Sales Navigator first before checking Discover.Org because for the most part LinkedIn is more up to date than even Discover.Org. Now I like Discover for different uses and normally I can't get contact information from LinkedIn but they both work together well and I wouldn't be able to be so successful in my role without Sales Navigator. I love it and highly recommend it.
I do not use these features really for my organization. I'm not sure if these tools are available for me to use with my company.
LinkedIn Sales Navigator is great for sending a lot of prospects specific and tailored messages that get around just emailing or calling them. However if you are looking just to mass blast a bunch of prospects or download lists then LinkedIn Navigator is not the tool to use since it will take a long time to do this. It is usually up to date with the prospects current roles, though.

LinkedIn Sales Navigator Feature Ratings

Advanced search
Identification of new leads
List quality
Ideal customer targeting
Load time/data access
Company information
Industry information
Lead qualification process
Smart lists and recommendations
Salesforce integration
Company/business profiles
Data hygiene
Automatic data refresh
Filters and segmentation