LinkedIn is THE resource you need to build your network!
October 03, 2016

LinkedIn is THE resource you need to build your network!

Kristin Page | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with LinkedIn Talent

We are a nationwide staffing and recruiting firm that uses LinkedIn Talent daily. We especially use it to find top talent in areas where we specialize in recruiting. Everyone in our organization utilizes this. Only problem is sometimes we find people who haven't been on in ages that are a great fit and its hard to contact them.

Pros

  • Search strings work great. Boolean searching is easy and a good fit for LinkedIn to utilize.
  • Gives a nice summary at the top of their current and past employment. Helpful in case what they are currently doing doesn't match our needs.
  • Being able to upload resumes directly to the main page or send via message is also something that is really appreciated in my line of work.

Cons

  • I would really like to know when someone logged in last. I understand that usually in a search they are at the end of the search but dates would help.
  • Would like to have an option that shows if someone is actively seeking employment, just browsing opportunities, or not in the market.
  • Positive: I personally have found many individuals who I wouldn't have found elsewhere for positions that are rather difficult to fill. More qualified individuals as well.
Honestly, so far, LinkedIn is the best. BeyondCore just isn't known enough by job seekers and almost every time I do a search, I find very few candidates. Only thing I do like about BeyondCore is they show the last date of activity for that job seeker.
Appropriate Scenario: I'm looking for a Psychiatric Nurse Practitioner in Montana. I use my Boolean string to narrow down a location and exact job titles. This is extremely helpful.
Less Appropriate: People who connect with everyone and then [send] out blasts to a bunch of people for something no one really cares about. For Instance, some of these "pyramid schemes".

LinkedIn Talent Hub Feature Ratings

Recruiting / ATS
7.1
Job Requisition Management
5
Company Website Posting
6
Publish to Social Media
Not Rated
Job Search Site Posting
6
Customized Application Form
6
Resume Management
4
Duplicate Candidate Prevention
Not Rated
Candidate Search
10
Applicant Tracking
4
Collaboration
Not Rated
Task Creation and Delegation
4
Email Templates
10
User Permissions
10
Notifications and Alerts
10
Reporting
10

LinkedIn Talent Support

I'm giving this a 6 only because in my 1 year at my current position we have had 3 different reps. The first was unresponsive and passive when attempting to help us. When she came out to do a demo on a new feature launch it was scattered and all over the place. The person we have now is great and is super helpful when ever we need him.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Support cares about my success
Escalation required
Need to explain problems multiple times
Yes - As a company we do pay for premium support and have multiple reps come out to do demos on new and upgraded items.
Yes - Once in a blue moon, items get stuck or search strings stop working and we always report it and it's usually fixed by end of business day.
One time we were all shut out of our Linkedin accounts due to messaging activity. It was showing way more than was actually sent and was just a software glitch. We sent a report in and called our rep immediately. He fixed the issue and gained us all access to our Recruiter or Talent accounts.

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