Poor product, worse service
April 05, 2022
Poor product, worse service
Score 1 out of 10
Vetted Review
Verified User
Overall Satisfaction with Linnworks
Linnworks quadrupled the price for no increase in service. Poor communication from start to finish and zero justification for the price increase. Linnworks gave us 1 week to find another provider and we did! Much better price and better service with more features - 1/4 of the cost Linnworks would now be charging us. In terms of channel management and WMS - They certainly do it but many do it much better and are more cost-effective. Their support is slow and they are in lagging in pace compared to other providers. They have zero regards for their customers and zero integrity. Avoid and keep yourself smiling!
- Jack of all - master of none
- Prints labels at extortionate cost
- Charges you for every FBA order it doesn't fulfil
- Pricing
- Support
- Features
- Label Printing
- Inventory Management
- Order management
- None
- None
- None
Do you think Linnworks delivers good value for the price?
No
Are you happy with Linnworks's feature set?
No
Did Linnworks live up to sales and marketing promises?
No
Did implementation of Linnworks go as expected?
Yes
Would you buy Linnworks again?
No