Overall Satisfaction with LogicMonitor
We use LogicMonitor across the whole IT dept. This includes teams from network, voice, servers, firewalls and applications. We have dashboards for all of them to quickly monitor their systems. It enables everyone to look at their own equipment from high level or dig into the individual metrics. Having the collectors distributed across the country is very useful. Each one monitors devices close to it and provides rapid notification when something goes wrong.
- Distributed collectors
- Web based admin/dashboards
- Very diverse monitoring platforms
- Root Cause Analysis
- Auto Balanced Collector Group
- Better report generation
- Allows us to respond faster to outages
- Some features are not as mature to other platforms
- Fellow IT personnel can investigate issues on their own
- SolarWinds Network Performance Monitor (npm)
They do a good job for the most part. The alert dependancy of [LogicMonitor] needs work. We have been waiting a long time for it and if they can get all the bugs out it will be just as great as the SW version. [LogicMonitor] is better in regards to the collector deployment and web based admin.
We are mostly an on-prem environment. We like having everything in house to control everything and also not share resources. Which you could get with a hosted platform or something in the public cloud. We have over 1500 devices and instances in the 10s of thousands. Our devices span the entire United States. Plus one office in Canada. So having collectors in each timezone is very effective.
It is very easy to manage the platform itself. Upgrading the collectors is only a few clicks. Also updating the modules thru the web admin is very easy. This is a great advantage from our former platform.
LogicMonitor was helpful in replacing our old monitoring platform. However there are some other platforms we continue to use. They provide info that LogicMonitor does not do or at this time does not do. The platform LogicMonitor did replace does provide more visibility into our networking gear. The web admin is easier to use and is great for sending a URL to someone to view what you are viewing.