Fantastic support and account management.
December 11, 2020
Fantastic support and account management.
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with LogicMonitor
We are using LogicMonitor to monitor enterprise on premise resources and cloud resources and alerting for critical issues. We also use it for tracking trends within our systems. we combine the use of LM with alerting services for 24/7/365 alerting to increase our ability to maintain ultimate uptime.
- Technical support.
- Account management team.
- Standard instance monitoring.
- Cost of monitoring modern technologies like containers.
- Ease of use/UI.
- Out of box dashboards that allow you to drill in with ease.
- Assisted with quick response when issues come up.
Sumo Logic, SolarWinds.
We have a hybrid configuration across the globe.
I was not involved in the implementation process.
We still have a variety of tools at the moment due to cost associated to monitor everything with LogicMonitor.