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I Like (Lucidchart)
March 14, 2023

I Like (Lucidchart)

Vince Ballou | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

The tool is extremely intuitive and I definitely can tell Lucidchart invested in the market research and user experience. The company also provides youtube tutorials but their templates make it easy to use. The ability to just drag and drop items makes it extremely easy to user without having to be extremely familiar with competitors like visio. Flow diagraming is extremely easy with Lucidchart.
The use cases I use Lucidchart for are Program Increment Planning, user story mapping, roadmapping with stakeholders, Mind Maps for workshops, and drawing out architecture diagrams for process flow. Lucidchart makes designing the diagrams for Program Increment Planning simple for any user to perform and the software makes easy to facilitate breakout sessions for PI Planning. I would highly recommend this software for any Scaled Agile Scrum master, Product Manager or Release Train Engineer.
  • Templates
  • Software Simple to Use
  • Continuously adds integrations
  • Better Jira Integration
  • More Tutorial Videos
  • More Templates
  • Improved productivity
  • Improved Collaboration (much better than Microsoft's Whiteboard)
  • Reduced the amount time designing by 25%
Being a scrum master, I am in Jira daily and tools that directly integrate with Jira make my job easier. Lucidchart makes workflows more visual for my development team and my stakeholders which makes helps productivity and helps my stakeholders understand what my team is doing. Having a visual for my stakeholders, makes Lucidchart extremely valuable.
The Lucidchart support team is communicates in a timely manner and also knows how to effectively communicate to ensure that issue I am facing is resolved quickly. If the issue is something the support team cannot fix, they help prioritize that bug or feature to their development teams for resolution. I would have to say that Lucidchart team has provided a great overall experience.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

Yes

Did implementation of Lucid Visual Collaboration Suite go as expected?

Yes

Would you buy Lucid Visual Collaboration Suite again?

Yes

In my opinion, I would say that Lucidchart provides a better experience and is easy to navigate than the product listed above. Lucidchart makes moving objects around easier and templates are easier to use in Lucidchart. The only thing I would say iObey does better is their Jira Integration which Lucidchart is putting a lot resources on making better for their end users.
Lucidchart is perfect for team collaboration, templates, Program Increment Planning, Scrum Team ceremonies, Retrospectives, and review process flows. One area of opportunity is working with vendors that won't be able to access the Lucidchart if the temporary code expires which can lead to the Project lead to sending links to the same Lucidchart multiple times.

More About Your Experience with Lucidchart

  • Copy and paste
  • Drag and Drop
  • Templates