Mailchimp - Worth It Once You Get Through Setup
November 26, 2021
Mailchimp - Worth It Once You Get Through Setup

Score 8 out of 10
Vetted Review
Verified User
Software Version
Essentials
Overall Satisfaction with Mailchimp
We use Mailchimp to send out updates to our customers regarding new features as well as general marketing pushes. We have different groups set up to sort our customers by plan level, type of store, etc. Previously, we used Mailchimp to walk new users through our onboarding process via a series of steps.
- Track open rate
- Division of customers
- Scheduled sending
- Handling flow of multi-step email paths
- Support documentation
- More intuitive UI
- Eased communication with customers
Mailchimp handles the [day-to-day] marketing aspect better than monday.com even though monday.com has better tracking and more intuitive ways to get insight into what's happening.
This is not a feature set that we used for the onboarding use case of Mailchimp.
Mailchimp allowed me to save a lot of time by automating emails to customers that I sent on a regular basis when they hit key milestones. This enabled me to work on other aspects of my job more thoroughly.
Do you think Mailchimp delivers good value for the price?
Yes
Are you happy with Mailchimp's feature set?
No
Did Mailchimp live up to sales and marketing promises?
Yes
Did implementation of Mailchimp go as expected?
Yes
Would you buy Mailchimp again?
Yes