I think for Mailchimp Are Lazy and Customer Service Lies!!!

We are trying to transition to using SMS and MMS for one of our client's. I have reached out via Mailchimp chat for over 3 days to get pricing and the application processed. I have been promised for 3 days that someone would email me because the sale people on the chat cannot handle SMS communication. I had already filled out the SMS application and it is now 4 days later and no communication from them via email. I have checked spam nothing there either. I have received emails that they will contact me also and still NOTHING!!! I guess additional business and money is something they do not want. They certainly do not seem to care about customer service. Will have to find a new service to use. Your loss Mailchimp. You might want to consider hiring sales reps that do want to make sales.

There pricing for what they offer is expensive. If the offered overall marketing platform they might be able to compete better.