Mailchimp is great for small businesses.
October 09, 2023

Mailchimp is great for small businesses.

Patrick Grogan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Mailchimp

I use mailchimp to create and maintain my organization's mailing list. I then send out email blasts and drip campaigns for the mailing list.
  • Maintain mailing list
  • sort contact by categories
  • create drip campaigns
  • create and send mass emails
  • adding contacts could be easier (less clicks)
  • I have gotten more customers since using mailchimp
Its easy to use and intuitive. I gave it a 9 because there is still room for improvement in some areas to make it more intuitive.
Everything in one place means we only have to learn one system in order to get our work done.
I love the drip campaigns. I have had success creating these and using them to obtain and maintain clientele.

Do you think Mailchimp delivers good value for the price?

Yes

Are you happy with Mailchimp's feature set?

Yes

Did Mailchimp live up to sales and marketing promises?

Yes

Did implementation of Mailchimp go as expected?

Yes

Would you buy Mailchimp again?

Yes

For any business mailing list where you want to organize and use your mailing list on an ongoing basis.

Mailchimp Feature Ratings

WYSIWYG email editor
9
Dynamic content
10
Ability to test dynamic content
10
Landing pages
6
A/B testing
7
Mobile optimization
7
Email deliverability reporting
9
List management
10
Triggered drip sequences
10
Calendaring
7
Event/webinar marketing
7
Social sharing and campaigns
8
Social profile integration
9
Dashboards
7
Standard reports
7
API
7
Integration with Salesforce.com
Not Rated
Integration with Microsoft Dynamics CRM
Not Rated
Third-party software integrations
8