ManageEngine OpManager - for server and service notifications
Updated February 10, 2022

ManageEngine OpManager - for server and service notifications

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with ManageEngine OpManager

ManageEngine OpManager is used to monitor critical servers and the services they run. We have it trigger notifications, both email, and SMS, to various members in the IT department in order to get ahead of any potential downtime that the supported users may have.
  • Monitor servers that go down.
  • Monitor critical services.
  • Email and SMS notifications.
  • User interface takes some time to get used to.
  • Setting up the login credential for various devices.
  • Removing known unused devices.
  • Server monitoring.
  • Service monitoring.
  • Timely notifications of both server down and back up.
  • Provided near real-time server down notifications.
  • Ability to send SMS notifications to on-call techs.
  • Ability to restart services to provide as little downtime as possible of critical applications.
As I'm sure there are other notification applications that are available and would fit my work, I have not used them extensively enough to do any type of comparison.

Do you think ManageEngine OpManager delivers good value for the price?

Yes

Are you happy with ManageEngine OpManager's feature set?

Yes

Did ManageEngine OpManager live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of ManageEngine OpManager go as expected?

Yes

Would you buy ManageEngine OpManager again?

Yes

Since we mainly use OpManager as a server notification application, I can only recommend it for that feature. It does this very well. It does appear to get confused in the rare instances the internal IPs are changed or the server's name is changed, which seems to require a refresh in the notification section of the application.

ManageEngine OpManager Feature Ratings

Automated network device discovery
7
Network monitoring
7
Baseline threshold calculation
Not Rated
Alerts
9
Network capacity planning
Not Rated
Packet capture analysis
Not Rated
Network mapping
Not Rated
Customizable reports
8
Wireless infrastructure monitoring
Not Rated
Hardware health monitoring
9