One Engagement Platform To Rule Them All
June 29, 2017

One Engagement Platform To Rule Them All

Tim Cerato | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • Marketo Lead Management
  • Marketo Sales Insight
  • Marketo Social Marketing
  • Marketo Revenue Cycle Analytics

Overall Satisfaction with Marketo

Marketo enables organizations to amplify their marketing reach, through the use of automated business processes and campaigns. It's much more than an email platform. Marketo can tie into nearly every aspect of your digital marketing strategy and provides marketers with the ability to directly attribute their efforts, to pipeline and closed won deals.
  • Lead Nurturing: Marketo's lead nurturing capabilities are tremendous. Not only does the system provide a great platform to send nurture emails and develop beautiful landing pages, it also has the ability to send automated direct mail, through partners, or to re-target prospects through digital advertisements.
  • SFDC Integration: Marketo's SFDC integration in unparalleled in simplicity and reliability.
  • The only major gap in Marketo comes from the enterprise perspective. If you require the granularity of permissions that you'd expect to see on a platform such as Eloqua, Marketo doesn't provide that level of detail. However, if you're not managing a team of 20+ active users in the system at once, this is likely not a concern.
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
  • Prospecting / New Business
A newly provisioned Marketo instance can be seen as a blank canvas. With the right strategy and the right foundation, its capabilities can be adapted to suit nearly any business needs. Marketo can be used for anything from revenue growth through demand generation, to retention or upsell efforts for existing customers.
I've now completed 3 separate marketing automation platform audits and Marketo has come out on top each time. There's a good chance that for any organization, from SMB to Enterprise, Marketo will meet or far exceed your needs. The platform itself is extremely agile and when coupled with the enormous partner landscape, there's very little you can't accomplish.
Marketo is well suited for any organization that understands the power and potential of marketing automation and is willing to make the investment, from both a financial and manpower perspective.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
10
Dynamic content
7
Ability to test dynamic content
9
Landing pages
10
A/B testing
10
Mobile optimization
10
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
8
Event/webinar marketing
10
Social sharing and campaigns
9
Social profile integration
9
Dashboards
9
Standard reports
8
Custom reports
10
API
10
Customizability
10
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
7
Integration with SugarCRM
Not Rated