Marketo Review
May 22, 2018

Marketo Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management

Overall Satisfaction with Marketo

Marketing and Communications uses the platform to manage leads and member communications.
  • Lead management - provides a great recap of lead actors.
  • Automation - You can automate recurring communications and marketing campaigns.
  • Customization - There are almost limitless possibilities for what can be accomplished with Marketo.
  • Ease of use - The capabilities of Marketo are limitless as long as you have the expertise and resources to accomplish them.
  • Cost - It is a pretty expensive solution that doesn't make sense unless you are using a good portion of its capabilities. There are also a number of add-ons that really start to jack up the price.
  • Beginner friendly - This system has a steep learning curve for general marketing practitioners. There are marketing automation systems out there that are a lot easier for people to pick up with little technical experience. You need to have a good understanding of HTML to edit emails and landing pages or have the resources to hire someone.
  • Product Launches
  • Upsell
  • Cross-Sell
  • Customer Service
  • Lead Management
We are looking to get our current membership to utilize more of our products.
If you are looking to build a sustainable lead funnel then Marketo is great. If all you need is an email service then you should go a different route.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
3
Dynamic content
6
Ability to test dynamic content
7
Landing pages
4
A/B testing
6
Mobile optimization
3
Email deliverability reporting
9
List management
9
Triggered drip sequences
8
Lead nurturing automation
8
Lead scoring and grading
7
Data quality management
8
Automated sales alerts and tasks
9
Calendaring
4
Event/webinar marketing
7
Social sharing and campaigns
3
Social profile integration
3
Dashboards
3
Standard reports
5
Custom reports
3
API
7
Role-based workflow & approvals
7
Customizability
7