Bleed purple
March 28, 2019

Bleed purple

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Web Personalization
  • Marketo ABM

Overall Satisfaction with Marketo

We use Marketo for omnichannel marketing across 3 BUs in North America. It's used to drive prospect and customer engagement, as well as to align sales and marketing organizations.
  • Lead scoring based on both demographic and behavioral factors (once their scoring schema is co-developed with sales organizations).
  • Scalable across the enterprise, given program cloning capabilities.
  • Allows marketing ops to deliver consistent messaging across channels (asset management tools are key to this capability).
  • Reporting--we look forward to using Bizible integration to get better insights.
  • Predictive (AI-enabled) recommended next campaigns, next content share, etc. (we also look forward to using Marketo Sky to leverage this capability).
  • Advertising tools (we're not a big fan of AdBridge, especially as compared to SFMC Ad Studio's capabilities).
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
-Drive new leads.
-Deepen engagement through the buying journey.
-Accelerate the sales cycle.
Eloqua does not have the roadmap/vision of Adobe Marketo, nor the ease of use.
SFMC does not have lead scoring.
Pardot does not have as robust AI-enabled capabilities or overall roadmap.
Definitely suited to B2B enterprises that want to engage across omnichannel journeys. The ease of tracking, from anonymous site visitors to known prospects and customers that engage through multi-channel (email, web, social--especially LinkedIn) sets Marketo apart from its competitors.
I'm intrigued by the B2E future described by Steve Lucas in his keynote. Sounds like the ecosystem will become relevant for B2B, B2B2C, and B2C considered purchasers...one platform to engage them all!

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
9
Dynamic content
7
Ability to test dynamic content
7
Landing pages
10
A/B testing
9
Mobile optimization
7
Email deliverability reporting
10
List management
9
Triggered drip sequences
10
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
7
Automated sales alerts and tasks
10
Calendaring
9
Event/webinar marketing
9
Social sharing and campaigns
6
Social profile integration
7
Dashboards
7
Standard reports
8
Custom reports
5
API
8
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
9
Integration with SugarCRM
8