Marketo is a powerful tool for large B2B companies
April 01, 2019

Marketo is a powerful tool for large B2B companies

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics

Overall Satisfaction with Marketo

In my department, we utilize Marketo's four modules (marketing automation, consumer engagement, real-time personalization, and marketing engagement) to automate marketing to the small to medium size businesses we are interested in partnering with. We use Marketo in tandem with Salesforce to turn leads into customers/business partners by maintaining the right level of engagement with the businesses throughout the acquisition life cycle.
  • Marketo offers native integration for both SAP and Microsoft Dynamics
  • Marketo offers the creation of predictive analytics based on digital behavior patterns and CRM data
  • Marketo offers robust campaign analytics and reports
  • Fully utilizing Marketo's capabilities requires a significant amount of IT knowledge
  • Marketo is extremely expensive
  • Product Launches
  • Cross-Sell
  • Lead Management
We use Marketo primarily for customer acquisition. My department is focused on B2B sales so we use Marketo primarily to market our services to small and medium-sized businesses. Secondarily we use Marketo to market new product offerings to existing customers. It allows us to cross-sell to the thousands of business we work with at scale.
Our procurement team chooses Marketo over the alternative we were considering primarily because of its seamless integration with Salesforce. Salesforce is more or less the bloodline of our department, so integration with Salesforce was our first and foremost consideration.
Marketo is well suited for large B2B companies that can afford to pay for all four Marketo modules, and have at least one employee with the IT and marketing knowledge to set up and support users of Marketo. Marketo is not as well suited for small and medium size companies unable to allocate the necessary IT and marketing resource, and companies more focused on B2C than B2B.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
7
Dynamic content
8
Ability to test dynamic content
7
Landing pages
7
A/B testing
Not Rated
Mobile optimization
8
Email deliverability reporting
Not Rated
List management
Not Rated
Triggered drip sequences
Not Rated
Lead nurturing automation
6
Lead scoring and grading
6
Data quality management
Not Rated
Automated sales alerts and tasks
5
Calendaring
Not Rated
Event/webinar marketing
Not Rated
Social sharing and campaigns
Not Rated
Social profile integration
Not Rated
Dashboards
7
Standard reports
7
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
7
Customizability
Not Rated
Integration with Salesforce.com
9
Integration with Microsoft Dynamics CRM
9
Integration with SugarCRM
Not Rated