Marketo review from a certified MAP architect
December 09, 2020

Marketo review from a certified MAP architect

Mihaela Bisnel, MSc | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Web Personalization
  • Marketo ABM
  • Marketo Ad Bridge
  • Marketo Sales Insight
  • Marketo ContentAI

Overall Satisfaction with Marketo

We are a European consulting company headquartered in Brussels, Belgium but with offices across Europe and Asia. We are a specialised Marketo Engage consultancy and all our team members are certified and are supporting various clients from various industries and locations.
  • Segmentation via Smartlists is a forte. Much better than other MAP
  • Marketing & Sales alignment via strong out of the box Integrations with top CRMs
  • Strong Lifecycle and scoring capabilities - very detailed and enterprise level
  • Not just email but orchestration of all online and offline Marketing efforts
  • Strong ROI marketing campaigns tracking
  • Some more features could be added to MSD integration - to be more like the complete SFDC solution
  • Some OOB reports can be improved
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
  • Other
Marketo can help you gain new leads as well as drive demand within an existing database. There are very good possibilities for cross-sell and upsell that would be data-driven without a major data integration, expensive project.
The engagement nurturing functionality can also be used for onboarding new clients as well for supporting your sales team to progress an already existing opportunity. Possibilities are endless but what is important is that it can be fairly quick to get started with a phased approach rather than waiting for years for the perfect IT project.
It s a full platform for enterprise companies and it s built for Marketing teams with a long term ambitious vision.
I would recommend Marketo for enterprise-level organisations who are not IT-driven and want to drive Marketing and Sales Alignment. I am platform agnostic in the sense that I worked will all major MAP platforms in the past 9 years but Marketo Engage is by far the one I would recommend.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
10
Dynamic content
9
Ability to test dynamic content
9
Landing pages
9
A/B testing
6
Mobile optimization
8
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing automation
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Calendaring
8
Event/webinar marketing
10
Social sharing and campaigns
7
Social profile integration
7
Dashboards
8
Standard reports
7
Custom reports
7
API
8
Role-based workflow & approvals
10
Customizability
9
Integration with Salesforce.com
10
Integration with Microsoft Dynamics CRM
8
Integration with SugarCRM
7