Marketo delivers results; it's just a bit time consuming to maintain
Updated February 23, 2021

Marketo delivers results; it's just a bit time consuming to maintain

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo Analytics
  • Marketo Sales Insight

Overall Satisfaction with Marketo

Marketo is being used by marketing and sales to integrate into Salesforce.com, generate and qualify leads, and reach potential customers.
  • Lead management
  • Integrates easy with Salesforce.com
  • Reporting and integration
  • Complexity of administration--needs simplification
  • Quicker case management resolution times
  • Product Launches
  • Upsell
  • Cross-Sell
  • Lead Management
  • Prospecting / New Business
We look to increase new product sales and drive growth in new markets while also upselling to existing customers. We integrate this into Salesforce.com and manage through reporting. Sales loves Marketo and we plan on using more of its functionality in the future. We would recommend a more streamlined customer service platform however.
Marketo is a leader and almost world class in this instance. Sugar CRM and Hubspot were some others that were evaluated at the time, but Marketo is a great product and we will continue to use it throughout our organization.
Marketo delivers results; it is just a bit time consuming to maintain. I had to hire a full-time support person just to manage the day-to-day campaigns. If administration could be made simpler, I believe users would get the most value from Marketo. Integrations seem fairly straightforward.

Adobe Marketo Engage Feature Ratings

Dynamic content
9
Ability to test dynamic content
9
Landing pages
9
A/B testing
9
Mobile optimization
9
Email deliverability reporting
9
List management
9
Lead nurturing automation
10
Lead scoring and grading
9
Data quality management
6
Automated sales alerts and tasks
9
Calendaring
9
Event/webinar marketing
9
Social sharing and campaigns
8
Social profile integration
8
Dashboards
8
Standard reports
8
Custom reports
8
API
9
Role-based workflow & approvals
9
Customizability
8
Integration with Salesforce.com
9