Reliable and practical software for ABM
November 24, 2021

Reliable and practical software for ABM

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Marketo Lead Management
  • Marketo ABM

Overall Satisfaction with Marketo Engage

We need to measure preciously the response of customer touches along their journey and integrate the data back to SFDC for our sales team to follow up the high score contacts based on what marketing has engaged them with. This software does track the details and enables multiple touches for the stakeholders of each account that we target.
  • Email marketing.
  • Lead tracking.
  • Digital Asset Management.
  • Server responsiveness.
  • Interface of workspace management need to be beautified.
  • User friendliness on integration with SFDC for campaign creation.
  • Prospecting / New Business
We have prospecting emails to be sent out to the new prospects and leads which comes in multiple touches before we call them up. The software measures the number of touches before conversion and helps the lead scoring for the sales to prioritize which lead to being followed up first with a human touch.
The company chose Marketo for its versatility and scalability to meet the business development and marketing needs and I find it a reliable and practical software for digital marketing and automating the customer engagement journey with our prospects. The learning curve is not steep so I can easily pick up with self-help tutorials.

Do you think Adobe Marketo Engage delivers good value for the price?

Not sure

Are you happy with Adobe Marketo Engage's feature set?

Yes

Did Adobe Marketo Engage live up to sales and marketing promises?

Yes

Did implementation of Adobe Marketo Engage go as expected?

I wasn't involved with the implementation phase

Would you buy Adobe Marketo Engage again?

Yes

For ABM email marketing it works well because it tracks every single contact per account's customer journey instantly after an email was sent out. It also enables easy resending the email the recipient previously unopen the emails. The filters are also flexible to set up and sync with SFDC that provides a single source of truth for engagement.

Adobe Marketo Engage Feature Ratings

WYSIWYG email editor
3
Dynamic content
5
Ability to test dynamic content
5
Landing pages
5
A/B testing
7
Mobile optimization
5
Email deliverability reporting
9
List management
9
Triggered drip sequences
9
Lead nurturing automation
9
Lead scoring and grading
9
Data quality management
9
Automated sales alerts and tasks
9
Calendaring
7
Event/webinar marketing
8
Social sharing and campaigns
6
Dashboards
6
Standard reports
8
Custom reports
8
API
8
Role-based workflow & approvals
8
Customizability
8
Integration with Salesforce.com
8
Integration with Microsoft Dynamics CRM
Not Rated
Integration with SugarCRM
Not Rated