Build better, easy to use products fast
July 07, 2022

Build better, easy to use products fast

Milos Danilovic | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Maze User Testing

We use Maze User Testing to create the following to help with understanding our users more: Surveys to ask open and multiple choice questions Usability testing our Figma prototypes to find out how intuitive it is to use our product A/B tests between 2 options to understand which interface makes more sense Card sorting exercises to find out how our customers categorise things in our product Tree tests to test whether our information architecture allows users to find things easily in our product
  • Easy to build surveys to ask open and multiple choice questions with the ability to add logic of sequence of questions
  • Setting up Usability tests for your prototypes to have specific tasks that participants can refer back to as they're doing the test
  • Reports for your tests that allow you easily extract insights and make data informed decisions
  • The organisation of your projects is very basic and not scalable for a large team. It would be great to have a better way to organise projects like folders.
  • No easy way to tell who the author is of a particular project and/or who made the last changes
  • A timestamp to see when projects were created or edited last
  • Building surveys with different choices of questions and sequence logic
  • Usability testing our prototypes with tasks built into the maze tool
  • Card sorting exercise that are easy to build
  • Has empowered the team to do more usability testing
  • Has improved the quality of our product as we're building useful things for customers
  • Allows the teams to get answers quickly saving us time to focus on improving the product
When looking for tools that could help us understand our customers better, we needed something that would be easy to use, had the functionality and flexibility of running multiple types of tests and exercises, and allowed our team to be able to do these tests quickly. Only Maze could really tick all the above boxes.

Do you think Maze delivers good value for the price?

Yes

Are you happy with Maze's feature set?

Yes

Did Maze live up to sales and marketing promises?

Yes

Did implementation of Maze go as expected?

Yes

Would you buy Maze again?

Yes

Maze User Testing is great if you're interested in doing user research from the comfort of your own desk. You can easily setup usability tests, surveys, card sorting and tree tests among other things to get a better understanding of how customers use your product. The only limitation at the moment with Maze that I can identify is only being able to do unmoderated tests, so if you'd like to be able to ask follow up questions in the moment, Maze is not the tool for you.