Growing out of favor to 365 due to security concerns.
June 07, 2022

Growing out of favor to 365 due to security concerns.

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Microsoft Exchange

We have used Microsoft Exchange for the past 8 years for Emails, Calendars, and Contacts. Microsoft Exchange has good support for organizations which our company desperately needed. We have multiple companies and email domains and wanted a single place to manage mailboxes and user info. Microsoft Exchange helped us achieve this goal.
  • Mail Deliverability
  • SMTP Server Reliability
  • Support for Mobile devices
  • Could have better spam filtering.
  • Better Security.
  • Be more modern, without going to the cloud.
  • E-Mail via ActiveSync and MAPI
  • Deep compatibility with Outlook Desktop App
  • Sharing of mailboxes and calendars
  • We have always had E-Mail, so the impact can't be easily measured.
  • We have had to spend a significant amount of money and resources on exploited Exchange Server cleanup due to security vulnerabilities found in Exchange Server.
Google Workspace has excellent spam filtering, but poor customizability without resorting to third-party software or hacks/workarounds. Microsoft 365 has its own problems. We are currently using both Microsoft Exchange and Exchange Online (Microsoft 365) to handle mailbox management and Email delivery. This is not an ideal situation and there are a lot of caveats about how you manage mailboxes that can make it hard for some lower-level Tech's in our company to do their job. Ideally, you would want to cut straight over to 365, but that can't always be done.

Do you think Microsoft Exchange delivers good value for the price?

Not sure

Are you happy with Microsoft Exchange's feature set?


Did Microsoft Exchange live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Microsoft Exchange go as expected?


Would you buy Microsoft Exchange again?


I would only recommend Exchange Server is on-premise email storage is absolutely necessary. For new companies looking for email hosting, I would go for Microsoft 365 instead. Exchange Server has lost any reputation for being secure in the past few years, and without a managed team, in-house or consultant, I don't think it's a good fit due to its maintenance requirements. It is NOT a set it and forgets it application. It needs backups configured, those need to be tested, it needs extra spam filtering software in my opinion, and it needs constant security patches.

Microsoft Exchange Feature Ratings

Data Loss Protection
Threat Detection
End-to-End Encryption
Management Tools