Item: Microsoft Yammer
Rating: 6
Author: Daniel Blazquez

Overall Satisfaction with Microsoft Yammer

Use Cases and Deployment Scope

We use Microsoft Yammer as an informal social network in which we share all those news and industry developments that are "kind of relevant" but not super important and/or urgent. There is also a fun component in it. Microsoft Yammer is used across the entire organization but there is an insular component in a sense that different teams have their own channels and create rooms for their own communication needs

Pros and Cons

Pros

Safe, secure, social network for employees to share relevant content
Declutter email
A dedicated avenue with well understood tools (likes, comments, etc)

Cons

One more feed to consume
Needs to reach critical mass to be useful
Only as good as its content

Return on Investment

Reduction of email traffic
More sharing of content and conversations

Other Software Used

GoToMeeting, Adobe Acrobat DC, Alfresco Enterprise Content Management

Likelihood to Recommend

Microsoft Yammer should shine in organizations where the disparity between the different teams is big (lots of different types of employees with different backgrounds and skillsets) because it lowers the barriers to achieve efficient team communication, and reduce email load. However, in more homogeneous teams other tools that are more modern (such as Slack or Asana)

Microsoft Yammer Feature Ratings

Comments

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Reduces email load