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A vital collaboration tool
February 09, 2022

A vital collaboration tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

As a master's student, I use to design for class and for research and design projects outside of class. The main problems the product helps solve include collaboration between teams & individuals, asynchronous ideation, and virtual processes (i.e. data synthesis, notetaking, whiteboarding, learning exercises, etc.). The scope of my use case is usually graduate-level courses and group projects, as well as HCI research.
  • Interactive learning
  • Asynchronous ideation
  • Virtual collaboration
  • Research synthesis
  • Project planning
  • Loading the board when there are many frames
  • Making available features that enhance the experience more visible (I feel like I have to have an idea of what I want to use and make a conscious effort to find it)
  • More seamless "getting started" tutorials or targeted tutorials to send to new users (i.e. tutorials specifically for how to use Miro if you are a workshop participant, etc.)
  • Improved productivity
  • Increased collaboration
  • Reduced project completion time
As I mentioned, it was difficult to use Miro at first since there were so many features and it was a different tool than what I was used to. I wasn't given any guidance, which made the implementation rockier than it should have been. As a result, I had to dedicate more time than I had expected to learn the tool, which made for a frustrating implementation process.
After learning the tool, it adds a ton of value for the people in my project teams and myself. It integrates smoothly into the classroom and outside; I have been able to participate in engaging exercises both in virtual and in-person classes and I am able to collaborate with my peers and research partners.
My organization is a university, which was remote during the 2020-2021 school year, and for January 2022. Without Miro, I don't think my learning would have been as robust as it has been, considering the limitations of remote learning. Miro has allowed my department to maintain the collaborative spirit and effectively adjust it to virtual settings. Even though we're now in person, we still use Miro because it's proven to be a valuable tool throughout the research and design process.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

  • FigJam and MURAL (formerly Mural.ly)
I prefer Miro over FigJam and MURAL, since it offers more features, especially ones I heavily rely on such as search and filter, labeling sticky notes, and exporting options.
I have used Miro for about 2 years now, so I feel like I have a pretty good handle on it. I do remember how difficult it was at first; in my experience, the learning curve was steep as a new user and I had to dedicate time to figure it out since my work requires Miro as a daily tool. It is well-suited for a WFH setup or virtual collaboration tool, and difficult when running a workshop with participants who aren't familiar with it, as the learning curve is steep.