Not for everyone
August 10, 2022

Not for everyone

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use Miro primarily for brainstorming sessions and ideating new ideas. It allows us to put all our ideas in one place as a group, simultaneously, and then organize them by themes.
  • unique user experience
  • lots of tool options/choose your adventure
  • easy to access from any computer
  • I believe it could do a better job of helping to organize. sometimes when there are too many people working at once, it gets messy and we end up going in circles with our discussions
  • could be more intuitive/user-friendly. i can't put my finger on exactly what it is, but trying to work quickly in miro is tough and i find myself spending more time figuring out the tool or helping others do so
  • maybe it needs a native app vs. just the browser access?
  • reduced productivity in agile work sessions
  • easier marketing flow reviews
Not sure if a native app exists, but maybe that would make it a more intuitive product to use. I feel like having it in the browser makes it feel limited and a bit confusing, which ends up slowing down team members.
Just open the browser / link and you're there! Super easy.
I think the idea of it is great, but there's a steep learning curve and some of the buttons can be awkward / not intuitive to use.

Do you think Miro delivers good value for the price?

Not sure

Are you happy with Miro's feature set?

No

Did Miro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

No

I think it's well-suited to brainstorming and ideating, similar to how you'd use a chalkboard to map out a new process flow. In my experience, we've used it more for brainstorming a particular idea, and I feel like the conversations end up going in circles because it can be hard to follow along with other people's inputs. It also has quite a bit of a learning curve, so almost every session involves stopping to train someone who can't figure it out. It's probably been most successful with groups of about 5-6 when there's one person leading, but anything bigger than that can get overwhelming.