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A great solution for our global product team
Updated April 24, 2024

A great solution for our global product team

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Miro

We use it to virtually collaborate across our Product and Product design teams as we do early-stage problem identification and solution ideation.
As a team manager I often use it to map out and solve organizational and structural challenges and work through various solutions.
We use this to evaluate and compare different options for various problems we may be trying to solve.
We use it for virtual ideation, brainstorming and whiteboarding sessions that we run within our PD team as well as collaborating with other teams throughout our org.

  • Visualize options - many different options for how to show process and organize thoughts is very helpful
  • Miroverse/templating is great to draw from and be inspired by
  • Opportunities to contribute to the Miroverse is fun - we have a team member who was recently published and it was an exciting moment for her and our team.
  • Sometimes hard to know where to start for what you're trying to accomplish - as a manager I am not in there day to day and sometimes I just need some easy-to-go templates to help me lay my thoughts out. Sometimes the Miroverse can be too much to sort through, and a blank slate can be overwhelming - help me get started!
  • It would be amazing to have a guide to say... what are you trying to do today? And then give me some starting options that may just be nicely positioned and coordinated colored boxes that don't make me think. i spend too much time thinking about things like shapes, colors, post-it vs. text box vs shape and it can be frustrating
  • More targeted organization of the Miroverse. There's a lot there and it would be helpful to get some more targeted recommendations
  • Color palettes - help non-designers make it beautiful without having to think too hard about it.
  • Organize and find my boards - i have lots and it's hard to remember which ones i want for which purpose and have been shared... it can be too much.
  • Allowed us to collaborate effectively as a global team without having to pay for international travel
  • Improves productivity for teams who want to collaborate as a group and independently
  • Has helped us lay out complex options in a visual and demonstrable way to get a diverse group to a better decision faster that we were able to with just a meeting
If you're not in it everyday, it can be hard to acclimate to. I say this as someone who was once using it almost daily to someone who uses it more casually. The longer I'm away from it the harder it gets for me to use again - it's not a bicycle. There can be a steep comfort and ease-of-use curve that sometimes detracts from adoption across individuals and teams.
It has allowed just that - teams in many locations to collaborate effectively in a virtual setting. We once had to travel larger groups of people in different countries if we wanted a true whiteboarding session with multiple players, while we acknowledge that is the best case scenario, Miro has given us a way to facilitate and collaborate virtually like no other tool has been able.
It does what it's meant to do and sticks to that and that makes it appealing. It's mostly easy to jump in and understand/use without big training and onboarding.

Do you think Miro delivers good value for the price?

Yes

Are you happy with Miro's feature set?

Yes

Did Miro live up to sales and marketing promises?

Yes

Did implementation of Miro go as expected?

I wasn't involved with the implementation phase

Would you buy Miro again?

Yes

For all my feedback, Miro is a great tool for collaboration, virtual whiteboarding, mindmapping, brainstorming, ideation session facilitation... it does a lot well and do and will happily recommend it. My team is big fans, but others who aren't familiar with it sometimes get frustrated or intimidated by it. So where it sometimes is less appropriate is when I have a diverse or large audience who isn't familiar. They don't like or easily get the typing, moving, orgnaizing, locking and other funcionalities and sometimes the tool gets in the way of the objective. in these cases I will try for an in-person whiteboarding session.