My monday.com Review
March 05, 2021

My monday.com Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Time savings.
  • Increased employee communication.
  • Easy data collection.
We are a growing small business who were starting to get bogged down in endless excel spreadsheets and miscommunication between team members. I wanted to find a solution that was not too complex, and everyone could use effectively and quickly.

I found monday.com to be the perfect match to what we were looking for. It was spreadsheets on steroids. We love being able to see everything in one spot, and being able to collaborate across boards. It's also become a great communication tool for our team. We just started using integrations and automations, and it's making our workflow much more efficient.
  • Integration & Automation. monday.com allows us to skip data entry by connecting to apps we already use.
  • Communication. Being able to automatically alert a team member when an item needs their attention saves us time of having to email/call manually.
  • The Brain. This is what we call monday.com at our office. All of our company's information are stored here. If we ever need to find something, 1 search is all it takes.
  • Something I wish monday.com had is a direct integration with a texting service like SimpleTexting.
  • Because it's designed like a spreadsheet, I wish it were possible to click on an item and show all of the information in a simple view, rather than having to scroll right through different columns. This is possible with the mobile app, but not on the desktop/web version.
Because of its layout, monday.com is very easy to set up. Our team was able to transition from spreadsheets to monday.com in a matter of days. The templates that monday.com provides are great starting points, and cover a multitude of scenarios which are then easy to use and customize for your exact needs.
We have not used customer support a lot during our 2 years using monday.com. But in instances that we have, their responses and ability to resolve our questions have been excellent.
During our 2 years using monday.com, we have not experienced any issues regarding reliability or uptime. It has proven to be working as needed for our team. We tend to work later in the night, and have not had issues that restrict us from doing so due to upgrades or updates.
One thing that we make sure to do is to download a backup of our files once a week just in case something happens. But we have not had the need to every go back to those backups.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is a great tool to get out of spreadsheets. The automations and integrations they offer, while could be improved, is really great.
One thing I would say if you are thinking about using monday.com is to know what the purpose of your board is, and how you can streamline your own business processes. It's not hard to have many boards and it can get tricky trying to sort through it all.

monday.com Feature Ratings

Task Management
9
Resource Management
9
Gantt Charts
Not Rated
Scheduling
9
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
8
Email integration
9
Mobile Access
10