monday.com is amazing to keep in touch with your team about projects virtually!
June 09, 2021

monday.com is amazing to keep in touch with your team about projects virtually!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Time saving.
  • Management/supervision.
  • Organization.
We are a center inside of a University. We use it to track clients and projects. We also love the form submission aspect of it because it enables us to interact with clients and not have to continually import new information. It has helped us with communication during this pandemic. Being a virtual team, it was difficult to keep track of projects before monday.com.
  • Constantly improving.
  • User friendly.
  • Customizable.
  • CRM capabilities do need to improve.
  • Being able to manage notifications at a micro level would be helpful.
I believe it is a great tool that is easy to adopt, but some (older) team members had a hard time changing systems. The whole team needs to be convinced of the impact this can have on their work so they commit to it. Looking back, I would spend more time highlighting how it could impact their individual projects. Transitions are difficult...
Incredible response time and everyone always did what they could to resolve any issues or questions that came up.
Once the automations are in place and you understand what it does, it is incredibly helpful. The only downside to the notification feature is that some people are bombarded with notifications, and they eventually become ignored. They do continually have new developments, their R&D team is knocking it out of the park. I feel like whenever I realize there is an issue and it will be resolved or enhanced within the month (without me complaining). Keep up the good work!

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Well suited:
  • When a team is working on multiple projects.
  • If you like having constant updates on the progress.
  • For brainstorming.
  • For social media.
Not so great:
  • For a sales team.

monday.com Feature Ratings

Task Management
8
Resource Management
7
Gantt Charts
5
Workflow Automation
9
Team Collaboration
9
Document Management
5
Email integration
9
Mobile Access
2
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated