Consumer Service Review
Updated October 25, 2023
Consumer Service Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with monday.com
monday.com plays a pivotal role as one of our key tools. It serves as an essential platform for efficiently organizing our clients' portfolios and meticulously documenting all interactions with prospects and leads. The system's capabilities in generating comprehensive reports and facilitating data analytics are particularly advantageous, given its seamless capacity to transfer data to various other applications. The incorporation of automation features significantly enhances our team's organizational efficiency. Furthermore, the integration functionality proves to be invaluable, enabling streamlined processes and expediting tasks.
- Allowing the users to customize the boards based on the company's needs
- Allowing the users to automate functions to help the users monitor or track the activities done
- Integration makes it easier for the users to interact with the prospects and leads
- The quick search button is not immediately visible on the main page.
- More efficient task completion, because of better tracking through monday.com, which saves us time, thus saves us money paid per hour to employees
There were instances when the team is experiencing latency on the tool or sometimes the automation doesn't work. This of course affects the team's productivity negatively but we understand that there are systems maintenance from time to time.
Do you think monday.com delivers good value for the price?
Not sure
Are you happy with monday.com's feature set?
Yes
Did monday.com live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of monday.com go as expected?
Yes
Would you buy monday.com again?
Yes