Item: monday.com
Rating: 9
Author: Verified User

Use Cases and Deployment Scope

monday.com is our main project management software. We use monday.com to assign, track, and communicate on all tasks within our company. All members of our staff use monday.com successfully and it is our go-to for all internal processes. Whether we're onboarding a new client, checking off items from our personal to-do lists, or tracking feature requests and bugs, monday.com is everything we need to get things done.

Pros and Cons

notifications
automations
connect with Slack
visual organization

it feels a bit busy at times
there's lots of irrelevant features to us that we'd rather not see
it would be nice if the columns didnt have to be the same for each group, item, and subitem - different sub items/items need different statuses

Return on Investment

time management
communication
collaboration
overall organization
accountability

Usability

Overall, monday.com is everything my small team needs. Having worked for larger teams on much bigger projects with a lot of moving parts, monday.com might not be the best fit. It's a great fit for us! I know there's some features we're currently not using that we could benefit from... need to spend some time going over those and learning more so I can then train my team on streamlining our processes even more - there's always room for improvement!

Support Rating

I need to utilize monday.com customer support - I haven't yet!

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Slack, Trello, Jira Software, Google Workspace

Likelihood to Recommend

monday.com is well suited for day-to-day tasks and communication across teams. Everyone on our team has access to the status of various projects and groups so they can check things out for themselves and not have to ask another team member. it's great for the internal management of teams and tasks as well as to-do lists and assigning tasks to those outside your immediate team. For major projects with a big scope and lots of team members, monday.com might not be the best fit. monday.com is great for small teams.

Collaboration

Yes. Our sales team tracks the progress of all sales, our tech team manages feature requests and bugs, our operations team onboards new clients and handles all operational tasks, our customer and client services department manages all support requests, and our whole team collaborates on internal processes and company goals/to-dos etc.

Project Management Capabilities

9 - For smaller one-off projects, great!

Having used monday.com for small projects on a small team, it's great.

monday.com is everything we need for our small team!

Overall Satisfaction with monday.com