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monday.com is the BEST to shape your business!
Updated January 23, 2024

monday.com is the BEST to shape your business!

Gina Duran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

monday.com is used as a CRM and tracking system for our company. The problems it solves are being able to see our information all in one place. monday.com also organizes projects and information across the company with ease. The scope of our use case is being able to track and automate communication and to properly document everything in real time. We are also looking into adopting the create your own app feature.
  • Automation
  • Tracking
  • Application
  • Reporting
  • Applications
  • Call documentation
  • Collaboration
  • Time Savings
  • Employee Adoption
  • Everything in one place
I would give it a 10 because there are so many great options and you can add or subtract to them which is great.
I don't particularly use the customer support since monday.com is so easy to navigate through, But when I do use it I get answers very quickly.
My overall experience has been great. We moved our entire business from Google Sheets over and I feel like we get 3 hours of our day back. monday.com has shaped our business where we do not need additional software to operate other than payroll. My manager is able to track and see our pain points and address them accordingly.
monday.com molds to your business and tracks the information only you want to see. Other platforms I worked with they have a standard format and you cannot manipulate the data very easily. The other platforms aren't user friendly they are more for developers and not users. monday.com caters to the user and easy to navigate through.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com can easily replace a CRM service, ATS Service and Company Home Page. This is designed to your company without all the things you don't want from other platforms. monday.com is designed to mold to your type of business.

monday.com Feature Ratings

Project Management
10.0
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
10
Document Management
10
Email integration
10
Mobile Access
10
Timesheet Tracking
10
Change request and Case Management
10
Budget and Expense Management
10
Professional Services Automation
10.0
Quotes/estimates
10
Project & financial reporting
10
Integration with accounting software
10

monday.com & Collaboration

Monday.com help us communicate about projects and tasks that are being done. This helps us communicate across all boards and let's management know where we need help and identify deadlines. The details are so important for each project and monday.com helps optimize that process with ease. Our company thrives because of how well organized and optimized we are.
10
I can organize all my projects in one place and be able to see the progress in real time I can also hold people accountable for their work.

Using monday.com

ProsCons
Like to use
Relatively simple
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Difficult to use
  • Automation
  • Board integration
  • Data
  • Making the boards talk to one another
  • formulas
Yes - Great and makes changes quickly over all workspaces.