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N-Able RMM its good
October 12, 2022

N-Able RMM its good

Matt Relouw | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with N-able RMM

N-able RMM has been a core part of our MSP business since day one. It allows us quick visibility and access to our clients systems. The wall display gives us visibility of alerts for issues both those baked in and custom scripts we have to monitor client specific systems.
  • Remote Access
  • Monitoring
  • Backup monitoring
  • Backup
  • improved performance when switching screens when remoted to a device with multiple screens
  • Linux and mac support could be better, but are already better than most
  • Monitoring/asset tracking
  • Reporting
  • Remote access
  • AV
  • Backup
  • Gives us excellent visibility of issues quickly
  • Allows our team to access systems with out worrying about firewall rules
  • allows us to fix client issues often without client interaction
Economical pricing, scalability from a small start, ease of setup were major factors in choosing N-able RMM over other platforms.

Do you think N-able N-sight RMM delivers good value for the price?

Yes

Are you happy with N-able N-sight RMM's feature set?

Yes

Did N-able N-sight RMM live up to sales and marketing promises?

Yes

Did implementation of N-able N-sight RMM go as expected?

Yes

Would you buy N-able N-sight RMM again?

Yes

We'e used N-able RMM and it predecessors at a couple of MSP's businesses over the years and found it a good fit for small and medium sized teams. For larger companies the lack of direct tie into a ticketing/billing such as offered by, for example, ConnectWise may be a limiting factor.