Great Customer Service!
August 28, 2023
Great Customer Service!
Score 10 out of 10
Vetted Review
Verified User
Software Version
Small Business Phone Service
Overall Satisfaction with Nextiva Business Phone Service
We are a small law firm of eight people. We have 10 phone units spread throughout the office. The phones work great. What has stuck out to me is the quality of the customer service. When we first got our phones, there were A LOT of questions on the IT side of things. I called Nextiva Business Phone Service several times for several different issues/questions. They were attentive and informative! For me, the wait time isn't too long, and the customer service was incredible!
- Good product quality
- Great audio
- Reliable
- Two columns of staff members on the screen.
- Conferencing a call could be easier
- Quality
- Customer Service
- Productivity
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes