Great product!
August 31, 2023

Great product!

Dr. Tenisha Phillips, PhD LCPC NCC RYT | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

I use the Nextiva Business Phone Service product to communicate with clients, communicate with staff, and meet virtually with potential partners. I think it’s great to have a one stop shop. I do wish there was a greater control over adding licenses, and i wish i was able to delete messages that are no longer needed
  • Great meetings
  • Great messages
  • Improve messaging capability
  • Have better voicemail messages
  • Messaging
  • Phone
  • Video
  • Positive return on messaging
  • Positive return on phone
  • Positive return on videography
The prices are better , the service is better

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

I think this service is good for if you are the only worker or if you have multiple employees

Nextiva Feature Ratings

Multi-level Interactive Voice Response (IVR)
Not Rated
User templates
Not Rated
Call reports
Not Rated
Directory of employee names
10
Answering rules
6
Call recording
5
Call park
Not Rated
Call screening
6
Message alerts
Not Rated
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
7
Mobile app for iOS
10