Nextiva delivers the best service
November 16, 2023

Nextiva delivers the best service

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

Nextiva was by far the best option when we started looking for phone service. They have excellent customer service and their price can't be beat. It is convenient that they offer an option to chat when technical support is needed. Nextiva also allows us to have a fax# where other companies could only supply phone lines.
  • Great Customer Service
  • Competitive Pricing
  • Reliable
  • Billing - I was overbilled for months and it took a while to fix it. However they did fix it and credit me for the prior months.
  • We received quotes from Cox for $200+/mo for phone lines and that did not include a fax number. Nextiva was able to supply us with 2 phone lines and a fax number for $65/mo

Do you think Nextiva Business Phone Service delivers good value for the price?

Yes

Are you happy with Nextiva Business Phone Service's feature set?

Yes

Did Nextiva Business Phone Service live up to sales and marketing promises?

Yes

Did implementation of Nextiva Business Phone Service go as expected?

Yes

Would you buy Nextiva Business Phone Service again?

Yes

Nextiva is easy to move if your business has to move locations. It was easy to set it up in a new location.

Nextiva Business Phone Service Feature Ratings

Call reports
10
Answering rules
10
Call screening
10
Message alerts
10