Overall Great Experience
November 21, 2023

Overall Great Experience

Rogelio Morales | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

We use Nextiva for our voice and text communications. It allows our team to communicate with our clients, also gives us flexibility in our inbound calls and how we receive them.
  • Call Routing
  • Voice and Text
  • VOIP
  • 90% of features, We can do ourselves but it would be nice to be able to make changes to features completely on our own.
  • Great Support
  • Plenty of Features
  • Allows to concentrate calls to certain group of employees so the key employees have less interruptions

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

It works well with any type of business. I suppose the only scenario it wouldn't work is if you do not have reliable internet as it works off your internet.

Nextiva Feature Ratings

Not Rated
Answering rules
10
Call park
10
Audio conferencing
10
Instant messaging
10
Mobile app for iOS
10