Great Product with Great Customer Service!
January 18, 2024

Great Product with Great Customer Service!

Tammy Gillhouse | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

Small Business Phone Service

Overall Satisfaction with Nextiva Business Phone Service

Since we all work remote we switched to Nextiva for all our office telephone needs.
  • Customer Service
  • Replies quickly to issues
  • Personal attention to my account
  • Would love to be able to delete the phone log on the nextiva app
  • Block spam callers
  • Very budget friendly
  • Customer Service #1
We had used another phone system and wasn't user friendly. We switched over to Nextiva and very easy install and very easy to use.
The customer service is easily reached with a quick resolution.

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Very easy to use the app, the customer service team is very responsive and will stay with you until you get resolution.

Nextiva Feature Ratings

Not Rated
Answering rules
10
Call screening
7
Message alerts
10
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
Not Rated