MY MULTITASKER BEAUTY
February 19, 2024

MY MULTITASKER BEAUTY

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Small Business VoIP

Overall Satisfaction with Nextiva Business Phone Service

We communicate with patients and the team using Nextiva. In order to facilitate internal communications, we do have multiple locations and extensions. Our patient communications are handled securely and efficiently via Nextiva. To handle everything on a daily basis, we also use NextivaOne. The fundamental issue that Nextiva is addressing is managing multiple and advanced communication systems. Excellent and round-the-clock technical support. We also communicate with patients, insurance companies, and other physicians using the E-FAX service.
  • First, it's easy to trace all phone calls in the healthcare field because it's the simplest communication service.
  • The fastest and most efficient way to communicate with the internal team at all locations—just one extension away—is
  • My preference is for wireless phones exclusively.
  • I would like Nextiva Fax to link directly with my practice management software so that I may send my papers more quickly and in excellent quality. It is best to impede the fax procedure by not requiring a login.
  • More call volumes
  • More patients
  • More tracking and smooth system

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

The optimal use case for Nextiva business service is if you have numerous locations and high call volumes. Having this service is ideal for facilitating easy communication. It is possible to handle many lines, and a range of functions guarantee speedier phone and message transfers across all locations. Less appropriate when you don't have enough call volumes.

Nextiva Feature Ratings

Multi-level Interactive Voice Response (IVR)
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
10
Mobile app for iOS
10