ON24 Review
May 21, 2019
ON24 Review
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with ON24
Webinars are one of the important ways of lead generation at Salesforce. We use the platform to run webinars in the APAC region.
- Lead generation
- Provides a good platform to conduct webinars.
- Post-webinar reports.
- Ease of access.
- Video webinar options.
- More support articles.
Leads flow directly into our Salesforce CRM which helps us to assign them directly to our Sales team.
- On24 supported our webinar program really well.
- It helped us conduct more webinars YOY.
- Helps in lead generation.
On24 has a unique way of bringing all the essential features for conducting a webinar. Makes our lives easier.
ON24 Feature Ratings
Using ON24
40 - APAC Marketing Team
3 - Only 3 of us from the marketing team know how to use the platform. We support the rest of the marketing team.
- Webinars
- None
- Not sure
Evaluating ON24 and Competitors
Not Sure
- Product Features
- Product Usability
- Product Reputation
- Existing Relationship with the Vendor
It will remain the same.
ON24 Implementation
ON24 Training
- Self-taught
Support articles are of great help.
Configuring ON24
None, it was configured before I joined Salesforce.
No - we have not done any customization to the interface
ON24 Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Immediate help available Quick Initial Response | None |
Yes - Yes
Using ON24
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Create a webinar
- Execute a webinar
- Modify and make changes to the webinar content, console etc.
- None
Yes, but I don't use it
ON24 Reliability
Integrating ON24
- Salesforce CRM
- File import/export