Item: Bonterra OneCause
Rating: 10
Author: Hannah Arakelian-Niebuhr, MS

Overall Satisfaction with OneCause

Use Cases and Deployment Scope

We use OneCause for our silent and live auction management. Solves the issue of our team using paper bidding format, which is huge. We want our users to be able to bid from their phones at their seats, walking to get a drink, from home, etc.

Pros and Cons

Pros

Support
Ease-of-Use
Customizablility

Cons

More HTML customizable options (i.e. package listings/restrictions)

Return on Investment

Saving time
Benefit of non-paper bids

Usability

Simple, lots of options, support always there to help

Support Rating

Friendly and helpful

Alternatives Considered

GiveSmart

We prefer OneCause to GiveSmart. The platform is better but the support team is really where we saw a major difference.

Key Insights

Do you think Bonterra OneCause delivers good value for the price?

Yes

Are you happy with Bonterra OneCause's feature set?

Yes

Did Bonterra OneCause live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Bonterra OneCause go as expected?

Would you buy Bonterra OneCause again?

Yes

Likelihood to Recommend

The OneCause platform is super user-friendly and easy to use. As an admin of our account and someone who hadn't used a platform like this before, I was really happy with the features and the ability to customize the Giving Center to look on-brand. We appreciated the support team's readiness and willingness to help us whenever needed, and they were always able to answer our super-specific questions.

Comments

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Maggie Cavanaugh
(Vendor Representative) commented 3 years ago
Thank you so much for this thoughtful review, Hannah. We appreciate hearing how much time our software saved your team in your fundraising. So glad we get to partner with your organization!

OneCause is a One Stop Shop!