OSV's raving fan.
October 27, 2022
OSV's raving fan.
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with OneSource Virtual
OSV is our business partner in net pay, tax, and garnishment services. They support our payroll process on a daily basis by making our net pay deposits, garnishment payments, and filing and depositing our tax reports and withholdings. OSV solves any tax agency inquiries and supports us while we pursue compliance.
- timely filings and deposits for income tax withholdings.
- Accurate payroll deposits.
- Timely response to inquiries.
- There are occasional occurrences where tickets are mismanaged. We've had instances where tickets were not sent to the proper department or responses to our tickets that settlement runs were not found because the ticket had already been processed. These were not critical issues, but the client can cause doubt in the expertise that I have come to expect from OSV.
- Saved time.
- Improved administrative quality of life.
OSV is more flexible, more human.
Do you think OneSource Virtual delivers good value for the price?
Yes
Are you happy with OneSource Virtual's feature set?
Yes
Did OneSource Virtual live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of OneSource Virtual go as expected?
I wasn't involved with the implementation phase
Would you buy OneSource Virtual again?
Yes