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Dyn is Fast, Secure and Worth Every Penny
January 25, 2019

Dyn is Fast, Secure and Worth Every Penny

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Oracle Dyn Managed DNS

We use Dyn DNS for all our external DNS resolution. It is managed strictly by IT but many other departments have needs that are addressed by Dyn. The service has been in use for about 5 years and has been very solid. No major outages or security concerns. It was used to replace our own external DNS server which was often problematic.
  • The portal is friendly and easy to use.
  • Their support is good if you have any questions or issues, they got back to us quickly.
  • The service supports two factor auth which is a requirement for external services these days.
  • The ability to switch between basic and advanced views is nice.
  • Sometimes users get locked out quickly if they forget their password. It's an inconvenience but not a problem with the service itself.
  • If you are not technical or understand the different types of services and records then you need to learn that first as the service won't explain that.
  • The integration between the customer portal and the services portal is not great. I can't always switch between one or the other. Acts like they are completely different sites/services without great integration.
  • It has has a positive impact on our business as it's quick and easy to use and stable.
  • We spend a lot less time worrying and managing our DNS now that it's hosted by DYN.
  • The ROI is definitely positive. While it's not free we feel we get good value from the service.
We haven't used any other external services like DYN
We have contacted them a few times in the past. Once to resolve an ongoing records issue and they were quick and helpful. The other few times have been in regard to upgrades to the service as we outgrew the basic package we started with. Both times the staff were able to respond in a timely manner and able to assist quickly.
The service portal is easy to use if you understand DNS and the different types of data and records it uses. The customer portal that links the accounts and services is also nice and clear and easy to use. Its quick and simple to add additional users or services to the account.
It takes the worry out of DNS services. It's quick to get up and running, easy to use and solid. We use it for service records, websites, website redirects, mail records etc. It handles all our needs. Also, their support team is good, if you are reaching near the limit of your service they will reach out to advise and help you select the next tier of service to ensure no interruption.

Using Oracle Dyn Managed DNS

5 - All users with access to Dyn are in IT
5 - There are no dedicated resources just for Dyn but the IT Infrastructure team is responsible for its use and services.
  • DNS services
  • Website re-directs
  • MX records for mail services
It does exactly what we need, its fast, secure and reliable.

Using Oracle Dyn Managed DNS

ProsCons
Like to use
Easy to use
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
Requires technical support
  • DNS record addition, creation, and deleting
  • Creating new DNS zones
  • Adding new users and access to the portal