Overall Satisfaction with Oracle Integration Cloud Service
We use Oracle integration for connecting systems like Service Cloud and field service to back-office systems like Oracle EBS or JDE. We also implement it for many of our customers and help manage the integrations and train on how to manage them as well. It addresses many different problems mostly with surfacing data as needed to agents or field service representatives so that they can perform their jobs efficiently.
- The visual mapping tool is very intuitive.
- There are many out of the box connectors and adapters available.
- Orchestration and Scheduling is visual and does not require a development background.
- More documented examples would be nice to have. In general, most software (and really anything that has instructions) can always improve in that area, in my opinion.
- It makes integration time quicker which reduces development costs.
- Informatica Cloud, TIBCO Cloud Integration (including BusinessWorks and Scribe), Dell Boomi and Jitterbit
Oracle's solutions play well with their own software and other systems. Their cloud products are familiar if you have used one and the UI is easy to use. Uptime and reliability are also always a factor.