Outreach Review
January 24, 2018

Outreach Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

Overall, Outreach is fairly self-explanatory in its usability and just takes overall practice in getting to know the platform. There are times where things can get a little overflowed (Tasks) and you decide to skip them rather than do them. I personally use the email graph the most to see how many emails will be sent on certain days.
Outreach is used across our department as well as the marketing department. It addresses the problem of getting into contact with the correct contacts in any given organization in attempts to give them valuable information about our company and seeing if they would like to learn more about what our platform can do for them.
  • mass emailing
  • analytic data
  • follow-up strategies
  • the side tool-bar
  • overall navigation
  • 360 view
  • Increased Meetings
  • Increase in revenue from increased meetings
  • Time saved
The only other tool that I have used that may relate to outreach would be a tool called "Base". I would say overall that Outreach is a more powerful tool in the fact that it can reach out to much more prospects in a short amount of time than Base.
Outreach is well-suited for high-volume contact within a company that you are prospecting for potential business. It may be less appropriate when contacting smaller companies as employees within those companies interact with each other more often than they do in larger companies. Due to this, smaller companies tend to get more angry when we use drips for multiple contacts.