PathFactory has excellent Tech Support
March 12, 2019
PathFactory has excellent Tech Support
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with PathFactory (formerly LookBookHQ)
We use it mainly to gate our assets and for lead generation. We also use it to group similar assets together so that users can continue to read about a subject that they are interested in.
Pros
- Organizing documents in a way that you don't end up uploading multiple of the same PDF.
- Have easy to use, and an organized user interface.
- I like how if I need to change a title or other information on one asset across multiple lookbooks, I can change it in one place.
- Great Tech Support!!
Cons
- The custom override slug doesn't work. At first, I thought this was annoying, but learned that it's really not a big deal,
- One thing that would be cool is to have the different translated versions of a document all in one place. How we currently handle this is by entering a new instance of the English version, and then another instance of a German document. This really isn't a big deal, or that annoying, but it could be a cool feature.
- This doesn't apply to me as I'm a Web Developer, so I don't deal much with ROI.
I don't see or work with our campaigns enough to know if PathFacotry helps us generate better marketing results. I build webpages that use the PathFactory popups.
I wasn't part of the team that launched PathFactory. That was before my time here.
I can't think of any products similar to PathFactory's
Comments
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