BC Flex - Love it!
June 21, 2023

BC Flex - Love it!

Val Voelker | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paychex Flex

We use Flex for all aspects of the business. The hardest part is to get the employees understand the importance of Flex. When they ask for something I direct them back to Flex.
  • History
  • current information
  • reporting
  • features that make it easy for employees to be aware...ie access to employee handbook
  • hourly rates to sync with payroll system. We use SpotOn/TeamWork
  • efficiency and time savings
  • employees that use it find it helpful and they are not bothering us with getting the info
I have not used the reporting - I can't think of any right now but I would like to suggest that having someone from PayChex, maybe our account manager, could set up a learning and get-acquainted with the features and benefits of FLEX. I only know what I know......example this week we will tackle the key reports you should be looking at based on the many users that use FLEX for their business in your category.
when i need help I get help....
none......we use TeamWork/dolce-clock for scheduling. They encourage us to use more of the many things they have to offer but PayCHex is our payroll processing company....

Do you think Paychex Flex delivers good value for the price?

Yes

Are you happy with Paychex Flex's feature set?

Yes

Did Paychex Flex live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paychex Flex go as expected?

Yes

Would you buy Paychex Flex again?

Yes

since I think I use half of what you offer, I am very pleased.....If I used more fetaures then I will be able to move the rating closer to 10
The information is within FLEX. The opportunities are there to get the information you need. Sometimes navigating throughout the program is a tad difficult/confusing at times. A quick reference guide for the most common reports used by users would be helpful.

Paychex Flex Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
10
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
10